OPEN RECORD #OR-10285

Trustpilot Review Response

Sofia Grace AdvertisingSource: Trustpilot ReviewReviewer: Trustpilot reviewerPublishedLast updated 20 September 2026

Original Review

★★☆☆☆

"Overpriced and unprofessional..."

Business Response

The business response and supporting material have been added to provide context. Reviewer right-of-reply remains open.

Timeline

12 Sep
Review received.
14 Sep
Business response drafted.
20 Sep
Record updated and published.

Evidence Supplied

  • Screenshot of review
  • Service correspondence
  • Resolution notes

Resolution

Current status: response published. Reviewer response pending.